FAQ

1. What products does ApnaBazaar offer?

ApnaBazaar offers a wide range of products, including high-quality Rubik's cubes, magic practice copybooks for kids, and dancing cactus toys. Our unique value proposition lies in providing engaging and educational products that promote learning, creativity, and entertainment for children of all ages.

2. What is the return policy?

We have a 30-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

3. How do I start a return?

To start a return, you can contact us at apnabazaar901@gmail.com. Please note that returns will need to be sent to the address provided by our customer service team.

4. What should I do if I receive a defective or damaged item?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

5. Can I return perishable goods, custom products, or personal care goods?

No, certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

6. Can I exchange an item?

No, Sorry this is not possible.

7. How long does it take to receive a refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at apnabazaar901@gmail.com.